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BRIGHT RED BOX LTD MEMBERSHIP AGREEMENT



This is an Agreement between you, the Member, and Bright Red Box Ltd, a company registered in England and Wales (registration number 11191260), whose registered office is at Suite 5, 15 – 17 Upper George Street, Connaught House, Luton LU1 2RD ("Bright Red Box Ltd"/"we"/"our"/"us").

Bright Red Box Ltd connects driving schools with potential students who are seeking to learn how to drive. We do this by providing an online platform for the purchase of gift Vouchers with Face Value (our "Services"). The online platform is available via the Bright Red Box Ltd website (and its sub-domains) and as an application for mobile devices (together the "Site").



By registering as a user of the Services and becoming a Member, via the Site, you agree to comply with and be legally bound by these Terms and conditions of service ("Terms").

These Terms constitute a binding legal agreement between you and Bright Red Box Ltd. Please also read our Privacy Policy carefully. If you do not agree to these Terms or our Privacy Policy, you may not use the Services.

The Services provided through the Site allow Members (as defined below) to create a listing for their services and allow Students (as defined below) to find out information about locations, rates, general descriptions and what Driving schools are available for undertaking driving lessons and to make a booking directly with Member.

Bright Red Box Ltd acts as a broker to facilitate contact of Members with Students. Bright Red Box Ltd may provide a way to organise bookings and payments for these arrangements. Bright Red Box Ltd does not provide Driving Lessons and, unless otherwise expressly stated, Bright Red Box Ltd does not own or maintain any Vehicles for this purpose. The contract for use of a vehicle for driving lessons is between the Member and the Student.

Full membership prices and options can be found on our website to be selected by you as part of the joining process at www.brightredbox.co.uk/brbmembership.php. By following the joining process at our website to become a Member at a Bright Red Box Ltd you are accepting all the Terms and conditions in this Membership Agreement. You should only join if you have read them and accept them.

Our Free membership also follow the Terms set out in this agreement. Free membership is subject to a Joining Fee and cancellation rights and such other variations that appear under this Terms.

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INTRODUCTION

For the purpose of these Terms, the following words have the meaning set out below:

Definitions
Member: A driving school or the individual driving instructor operating a driving school entity who signs up to make their driving lesson services available to rent via the Site.
Student: A customer who requests and Redeems a gift Voucher Face Value against a Member via the Site.
Voucher: A gift Voucher with a unique face value, selected by customer for purchase on the Site. All Vouchers have a unique Pin used by a Student to Redeem with a Member.
Face Value: Printed on the Voucher is the cost paid in pounds (GBP) for the voucher linked to the Pin.
Pin: A unique number on a Voucher used to Redeem with a Member.
Presentation Box: Gift Vouchers are dispatched in Bright Red Box Ltd’s signature, uniquely designed bright red box gift packaging.
Redeem/redemption/redeemed: The process used by customers or Students to “cash in” the face value of their Voucher against a chosen Member.
Vehicle: The instructor, the car (or van) and all its documents, tools, fittings, components, standard equipment (including jack, spare tyre, etc.), whether mechanical or otherwise, the subject of a Booking.
Member Commission Payment: An agree commission payment to Members from a Student’s Redeemed Voucher.
Joining Fee: The amount notified to you as part of the website joining process as a one off fee payable for Free Membership.
Membership Amount: The amount a Member agrees to pay for the full term of their membership.
Administration Fee: Our fees raised for changing accidental membership applications or arising out of any breach of the Terms as set out in the Members Area of our website.
Bookings: The action taken by a customer or Student to arrange a mutually agreed date and time for their driving lesson with a Member.
Conditional Bookings: A Student can make a Conditional Booking through Bright Red Box before he or she has completed the purchase and redemption process.
Email: Any email, electronic communication, online chats sent or received by Bright Red Box Ltd.

The Services provided through the Site allow Members to create a listing for their driving schools and allow Students to find out information about what Driving Lessons are available for Bookings and to make Bookings directly with Members.

It is important to note that Bright Red Box Ltd is not a party to the Booking agreement between the Member and the Student, and Bright Red Box Ltd does not have any control over, and is not responsible for, the actions or conduct of either the Member or the Student. By agreeing to be bound by these Terms, you accept and agree this. If you do not, then you may not use the Services.

Bright Red Box Ltd reserves the right to update these Terms at any time. If Bright Red Box Ltd amends the Terms it will inform you of any changes, including by publishing the amended version on the Site and such amended version will govern the relationship between Bright Red Box Ltd and its Members. Your continued use of the Services shall indicate your agreement to be bound by the amended Terms.

Members should direct any questions, complaints or comments regarding the services subject to this agreement to info@Brightredbox.co.uk.

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REGISTRATION & MEMBERSHIP

Only Driving schools with Driver and Vehicle Standards Agency Approved Driving Instructors can apply to be a Member of Bright Red Box Ltd and that they meet the relevant membership criteria.

You may apply to become a Member by submitting or acknowledging your details and those of your driving school for inclusion within Bright Red Box Ltd, in accordance with the procedure set out on the Site. Acceptance of you as a Member will be subject to your driving school meeting the Driving School Eligibility Criteria, payment of the full Membership Amount and subject always to Bright Red Box Ltd's sole discretion to refuse any application.

You may agree to accept a Redeemed Voucher from a Student by accepting their Voucher Pin in accordance with the procedure set out on the Site and Email. Acceptance of a Student will be subject to the Member meeting the Driver Eligibility Criteria, and subject always to Bright Red Box Ltd's sole discretion to refuse any application.

Once accepted into Bright Red Box Ltd, each Member must keep his or her contact details up to date through the Site. Any mobile phone number and email address provided must be personal to, and readily accessible by, such Member. Each Member must respond promptly to requests by Bright Red Box Ltd for updates to any information provided to Bright Red Box Ltd. Each Member must inform Bright Red Box Ltd immediately if he or she no longer meets the eligibility criteria applicable to his or her membership.

All Members must cooperate with and assist Bright Red Box Ltd in good faith (including responding promptly to communications), and provide Bright Red Box Ltd with such information and take such actions as may be reasonably requested by Bright Red Box Ltd in connection with any complaints, claims, charges or notices relating to Redemptions, Bookings, or with respect to any investigation undertaken by Bright Red Box Ltd or its representatives, its insurers or the police, regarding any insurance claims, use or abuse of the Site or any other investigations.

Any application for membership which references a promotional offer acknowledges and accepts the Terms and conditions of such offer as set out on the Site.

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REDEMPTION

Members may make their driving school available for Voucher Redemption using the Site, specifying the Booking charges, time periods during which the Member and its services are available to book in accordance with the format of the Site.

Students may request to Redeem their Voucher with a Member that are available for driving lessons using the Site by making a gift Voucher Redemption.

Bright Red Box Ltd will immediately confirm with the Member’s driving school Redemption requests. Members may choose the option either to (a) accept or (b) decline a Redemption request. Upon confirmation by the Member, a Redemption confirmation will be issued by Bright Red Box Ltd.

A Redemption request will specify the Member and location with the proposed gift Voucher Pin and the Face Value purchased, being the cost to the Student associated with the initial driving lesson.

Once a Redemption request has been confirmed by a Member it is binding on both Member and Student, and subject to the cancellation rules set out in the Members Terms.

A Student may cancel a Redemption request without charge or penalty at any time before the Member confirms the Redemption request by withdrawing the request. Thereafter, the cancellation provisions in these Terms will apply.

When making a Redemption, the Student will rely solely on the information provided on the Site, and any additional information communicated to the Student by the Member. Bright Red Box Ltd may endeavour to provide additional information about the Member and its services upon request from the Student, but will not assume any liability for the accuracy or completeness of any such information.

The Member, not Bright Red Box Ltd, is solely responsible for honouring any confirmed Redemption requests and Booking requests and making the driving school and Services available to satisfy the Booking request.

For the convenience of customers, Bright Red Box Ltd may provide an online facility for a Student to make a Conditional Booking with a driving school before he or she has completed the purchase and redemption process and has registered as a customer of Bright Red Box Ltd (a “Conditional Booking”).

This Conditional Booking pathway is only available with selected driving schools for selected Bookings, and is available to existing and new customers of Bright Red Box Ltd who have not previously made an application to become a Student (whether or not such application was approved).

A customer who makes a Conditional Booking agrees to be bound by these Terms (as modified and supplemented by other Conditional Booking clauses) and these Terms as so modified constitute a binding legal agreement between the customer and Bright Red Box Ltd.

The performance of the Conditional Booking is conditional upon the approval of the customer as a Student by Bright Red Box Ltd. If the customer is approved as a Student by Bright Red Box Ltd, the customer shall become a Student of Bright Red Box Ltd and the Conditional Booking shall become a confirmed Redemption for the purposes of these Terms. If the customer is rejected as a Student by Bright Red Box Ltd, or is otherwise not approved as a Student by Bright Red Box Ltd 7 days before the Booking with a Member, the Conditional Booking shall be cancelled and the customer’s payment for the Conditional Booking shall be refunded by Bright Red Box Ltd.

A customer may elect to cancel a Conditional Booking up to 7 days before the Booking and driving lesson without charge. In such cases, the Conditional Booking shall be cancelled and the customer’s payment for the Conditional Booking shall be refunded by Bright Red Box Ltd. Unless otherwise requested by the customer, Bright Red Box Ltd will continue to process that customer’s application for Bright Red Box Ltd Member Booking and will notify him or her of the outcome.

Members are reminded that Bright Red Box Ltd is not a party to the Booking agreement between the Member and the customer or Student, and is not responsible for the actions or conduct of the Student. In the case of Conditional Bookings, the Member retains the right to cancel in accordance with the Terms as if that Conditional Booking was a confirmed Redemption with Bright Red Box.

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AFTER THE REDEMPTION PERIOD

The Student will have exclusive use of the Members services as the Face Value of their gift Voucher entails.

If requested by the Student, the Member may, at the Member's sole discretion, agree to extend their driving lessons beyond the Face value of the Student’s Voucher at the Members driving lesson charges. The Student nor the Member do not need to inform Bright Red Box Ltd of the extended driving Lesson agreed with the Member prior to the expiry of the redeemed gift Voucher period. At Bright Red Box Ltd’s sole discretion, the Member, will be incentivised for notifying us where an extension is agreed with Students and approved by, Bright Red Box Ltd.

If the Student decides not to continue with the Member or driving lesson before or at the end of using the Face Value of the gift Voucher, the Student shall be liable for any additional fees or charges for the period of additional time until the Student terminates or cancels the contractual Terms between the Member.

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RESPONSIBILITIES OF THE MEMBER

The Member must be the legal owner and registered to operate the diving school. If listing a driving school that belongs to a partner, business entity, a spouse or civil partner, or if the driving school’s Driver and Vehicle Standards Agency Approved Driving Instructors is in the name of another it is the Member’s responsibility to ensure that their permission has been sought.

The Member is responsible for ensuring that there are no restrictions in any contracts between the registered Member and a third party which prevent the use of the driving school for the purpose of Booking lessons. The Member is also responsible for ensuring that the driving school is comprehensively insured in the UK. Any discrepancies could result in the refusal of a claim, and in your membership to this platform being revoked.

The Member must ensure that, at the start of each driving lesson, the driving school is roadworthy and serviceable, including that:



The Member should ensure that, at the start of each driving lesson, the Vehicle is clean and tidy and free from debris, rubbish and any of the Member's personal items. Any personal items left in the Vehicle are left at the Member's or Student’s own risk as Bright Red Box Ltd will not be liable for any loss and damage to such items nor be covered by the Insurance.

The Member must maintain a record of any scratches, bumps and dents in the bodywork and any other defects, abnormalities or damage to the Vehicle which the Member must make available to the Student before the driving lesson.

If there are any problems with the driving school at the start of the driving lesson, or if the driving school’s Vehicle breaks down during the driving lesson, the Student will not be able to apply to Bright Red Box Ltd for a full or partial refund of the gift Voucher Redeemed.

The Member will maintain the driving school to at least the manufacturer's recommended standard (including timely servicing and observing recommendations as to tyre tread depth) and will maintain a valid MOT certificate. The Member will also maintain valid driving school tax and meet any other statutory requirements for operation of a driving school in the UK. The Member will provide reasonable documentation to evidence this, if requested by Student or Bright Red Box Ltd.

The Member undertakes to make the driving school available on the Site to offer for the first time within 30 days of acceptance into Bright Red Box Ltd. Thereafter, no minimum availability requirements apply, but Bright Red Box Ltd reserves the right to adjust promotional or advertisement (if applicable) at the Member's expense, if the driving school has not been used in any 26-week period. The Member shall respond reasonably promptly to all Booking requests. Bright Red Box Ltd reserves the right, at its sole discretion, to withdraw a Member's membership of Bright Red Box Ltd if the Member consistently rejects, or fails to respond to, Redemption or `Booking requests.

If the Member's membership is withdrawn or terminated, the Member agrees to reimburse Bright Red Box Ltd upon request for the costs it incurred in providing the Member's membership including, but not limited to the cost of any initial inspection, promotions, advertisements, and reasonable administration charges, up to a maximum of £250.

On termination or cessation of membership, the Member agrees within 30 days to return, at the Member's expense, all equipment provided by Bright Red Box Ltd, seize any form of gift Voucher Redemption, promotions and advertisement and associated accessories to Bright Red Box Ltd's offices.

The Member undertakes to describe his or her driving school accurately on the Site, and to keep the information on such listing up to date, including where the driving school utilises the Services of Bright Red Box. The Member must inform Bright Red Box Ltd immediately if his or her driving school no longer meets the Driving School Eligibility Criteria.

The Member agrees to cooperate with and assist Bright Red Box Ltd in good faith (including responding promptly to communications), and provide Bright Red Box Ltd with such information and take such actions as may be reasonably requested by Bright Red Box Ltd in connection with any complaints, claims, charges or notices relating to the Member's driving school and driving school listing, or with respect to any investigation undertaken by Bright Red Box Ltd or its representatives regarding use or abuse of the Site.

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PAYMENT

Each Member hereby accepts Bright Red Box Ltd as the Member's authorised payment collection agent solely for the purpose of accepting the gift Voucher Face Value and any other charges payable by the Student in accordance with these Terms. In relation to each Redemption and subsequent Booking, Bright Red Box Ltd will pay to the Member:



Member Commission Payments due will be made within 14 working days of the start of the driving lesson, to the bank account nominated by the Member.

The Member accepts that Bright Red Box Ltd's obligation to pay the Member any sums payable under a valid Voucher Pin Redemption is conditional upon successful receipt of the associated Membership Amount and customer purchase of the valid gift Voucher with Pin from Bright Red Box Ltd.

Bright Red Box Ltd will pass on the relevant portion of any administration charges due to a Member in respect of a Redemption once they have been collected from the Member incurring the charge.

The Member acknowledges and agrees that Bright Red Box Ltd may, without limiting any other rights or remedies that Bright Red Box Ltd may have, set off any amounts received from the Student in respect of any Redemption, against any amounts payable by the Member to either Bright Red Box Ltd or to the Student, pursuant to these Terms.

The Member acknowledges and agrees that the Member is solely responsible for determining any personal tax liability as a result of the receipt of any income as a result of Bookings against his or her driving school, and for any applicable tax reporting requirements. Bright Red Box Ltd does not provide or offer any tax–related advice to Members.

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PERSONAL INFORMATION

Bright Red Box Ltd will hold and use a Member's personal information in order to perform and improve the Services. Bright Red Box Ltd may also make a Member's personal information available to Bright Red Box Ltd's group companies for business administration purposes.

Bright Red Box Ltd will share Members' personal information and driving school details (if applicable) with the Insurer to the extent required to make decisions about a prospective Member’s application and to perform the Services.

Bright Red Box Ltd may also use such a Member's personal information to search the files of credit reference agencies, who will record this search. This information will be used only to help make credit reference decisions or, occasionally, for fraud prevention or tracing debtors. Bright Red Box Ltd may also share a Member’s personal information with the providers of commercially available databases to assist in the validation of the information provided by the Member during his or her membership.

Bright Red Box Ltd will share a Member's personal details with the police in response to reasonable requests (as determined by Bright Red Box Ltd in its sole discretion) or if compelled by a court or other competent authority.

Each Member explicitly consents to having his or her personal details, including details of any relevant criminal offences or alleged criminal offences, transferred to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors, Driver and Vehicle Standards Agency Approved Driving Instructors, insurance underwriters, and the British Driving School Rental and Leasing Association (BVRLA), in the event that such Member breaches any of the conditions of this agreement.

Further information about how Bright Red Box Ltd uses a Member's personal information is set out in the Privacy Policy.

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CANCELLATION AND AMENDMENT

Once a Redemption request has been accepted by a Member, neither the Member nor the Student may cancel without the express agreement of the other party (at that party's sole discretion), except in the circumstances set out in the clauses below.

A Member may cancel a Redemption request in the following circumstances by notification to Bright Red Box Ltd and the Student, and in such cases will be liable to pay the following cancellation charges:



A Student may cancel a Redemption in the following circumstances by notification to Bright Red Box Ltd and the Member, and in such cases will be liable to pay the following cancellation charges:



A Student may cancel a Redemption or Booking by notification to Bright Red Box Ltd and the Member where, following the Student's inspection of the driving school at the start of the Booking, the driving school is not roadworthy in accordance with the clause above of this Terms. In such cases, the Member will be deemed to have cancelled the Redemption and Booking and the clause above shall apply. Supporting evidence of the Member’s driving school condition may be required by Bright Red Box Ltd.

Unless the Redemption and Booking has been properly cancelled in accordance with clauses above, and subject to the clause below, the Student will be liable for the full driving lesson fee, unless the Student is prevented from doing so by action or inaction of the Member.

Unless the Redemption and Booking has been properly cancelled in accordance with clauses above, and subject to the clause below, if the Member fails to provide the driving lesson within the Booking period, the Member will be liable for the Member No-show Fee and any Administration Charge. In such circumstances, Bright Red Box Ltd will not refund the gift Voucher Face Value to the Student and not be liable to the Student for any further damage or loss nor refund any Membership Commission Payment.

In the event of unforeseeable circumstances beyond the reasonable control of either the Student or the Member, or other extenuating circumstances, including:



Bright Red Box Ltd, may at its sole discretion, decide that it is appropriate to cancel the Redemption and offer the Student a refund of the gift Voucher Face Value less an Administration Charge. Each Member acknowledges and agrees that Bright Red Box Ltd will not have any liability to any Member for such cancellations and refunds. Supporting documents may be required by Bright Red Box Ltd before such a refund is granted.

If a Member or Student wishes to amend a Redemption, he or she must agree the amendment with the other party, and contact Bright Red Box Ltd. The party requesting the amendment may be liable to an Administration Charge, and driving lesson Bookings charge may apply in the case of extensions.

Each Member accepts that Bright Red Box Ltd's obligation to pay any cancellation or no-show fees, or other charges in respect of cancellation, is conditional upon successful receipt of the associated charges from the relevant Student or Member.

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TERMINATION AND EFFECTS

Subject to the clause below, a Member may cancel his or her membership by notice in writing to Bright Red Box Ltd at any time.

Any cancellation pursuant to the clause above will not affect any Redemption confirmation already issued at the time of the cancellation and cancellation of the membership shall therefore be deemed to be a cancellation of the Redemption by the Member, and the clause above shall apply.

Bright Red Box Ltd may suspend or terminate a Member's membership and/or access to the Site at any time in its discretion with or without prior notice or cause, and without liability to that Member.

Termination of membership will not affect the right of Bright Red Box Ltd to recover from a Member any money or goods owed pursuant to these Terms. Where a Member cancels his or her membership, Bright Red Box Ltd will not be obliged to delete or return to the Member any content he or she has posted to the Site, including any reviews or feedback.

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LIMITATION OF LIABILITY

The material displayed by Members on the Site is provided without any guarantees, conditions or warranties as to its accuracy and is provided on an "as is" basis. Bright Red Box Ltd does not endorse any Member or any driving school. Images of driving schools on the Site are indicative only. Images may be those of the relevant Member, and indicate a photographic representation of the driving school at the time the photograph was taken. Bright Red Box Ltd does not verify the accuracy of any images. No additional information should be inferred from the other contents of the image. Where no photograph is available, stock images of driving schools may be used.

Although Bright Red Box Ltd performs certain checks for the benefit of Members, designed to help verify the identities of Members and in order to satisfy Bright Red Box Ltd's insurance requirements, Bright Red Box Ltd does not make any representations about, confirm, or endorse or recommend, any Member or the Member's identity, background, or driving ability or experience. The Member's appearance on, or use of, the Site should not be taken as any such endorsement or recommendation.

Bright Red Box Ltd shall not itself be liable nor vicariously for any failure of a Member to perform his or her obligations in relation to any Redemptions or Bookings. To the extent permitted by law, Bright Red Box Ltd hereby expressly excludes all conditions, warranties and other Terms which might otherwise be implied by any law, regulation, statute, common law or law of equity.

As a Member, you agree that you shall take sole responsibility for all activities or actions under your Member account and login details and that you shall not disclose your password or login details to any third party. Members must notify Bright Red Box Ltd immediately if they believe that any unauthorised activities or actions have taken place in relation to their account.

To the fullest extent permitted by applicable laws, Bright Red Box Ltd disclaims responsibility for any harm resulting from a Member's use of any part of the Site or the services, including from the use of promotional materials. Nothing in these Terms shall limit or exclude Bright Red Box Ltd's liability for fraudulent misrepresentation, for death or personal injury resulting from Bright Red Box Ltd's negligence or for any other liability that cannot be limited or excluded by law.

Each Member agrees to release, defend, indemnify, and hold Bright Red Box Ltd and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:



Bright Red Box Ltd will not be liable in respect of any damage to or theft or breakdown of any driving school, or any related costs, including but not limited to loss of income or loss of use, and whether directly or indirectly incurred by a Member or any other party.

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INTELLECTUAL PROPERTY

The Site contains copyright material, trademarks, and other proprietary information, all of which is individually and collectively protected by copyrights laws and other intellectual property laws in the United Kingdom and internationally. Except as part of the intended use of the Site, a Site user must not copy, distribute, make available, publicly perform, display or create any work based on such content, or exploit such content in any way, in whole or in part. Except for content provided by Members, all of the content presented through the Site is owned by Bright Red Box Ltd and its licensors. All rights are hereby expressly reserved.

By making available any Member Content on or through the Site, that Member grants Bright Red Box Ltd a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member content on, through, or by means of the Site, Bright Red Box Ltd social media properties, and other channels. Bright Red Box Ltd does not claim any membership rights in any such Member content and nothing in this agreement will be deemed to restrict any rights that the Member may have to use and exploit any such Member content.

The Member agrees that he or she is solely responsible for all Member content that he or she makes available through the Site and represents and warrants that:



The Site may provide links to other websites for information. Bright Red Box Ltd has not reviewed these third party websites and has no control over such sites or resources. Bright Red Box Ltd does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using such sites.

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GOVERNING LAW

These Terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The Students, Members and Bright Red Box Ltd agree that any problems fall under the jurisdiction of the English courts. All the clauses and sub clauses in our terms and conditions are independent of each other. If one clause or sub clause is invalid or unenforceable, this will not affect any other clause or sub clause.

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GENERAL

Any notice or other communication given to Bright Red Box Ltd in connection with these Terms should be sent by email to info@Brightredbox.co.uk or by post to Bright Red Box Ltd Member Services, Suite 5, 15 – 17 Upper George Street, Connaught House, Luton LU1 2RD.

The invalidity, unenforceability or illegality of any provision (or part of a provision) of this agreement shall not affect the validity, enforceability or legality of the other provisions. If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

Any delay or failure to exercise any right or remedy under these Terms shall not be construed as a waiver of that right or remedy or any other right or remedy, and no partial or single exercise of a right or remedy under this agreement will prevent any further exercise of that right or remedy or any other right or remedy.

These Terms are for the benefit of Bright Red Box Ltd and the Members and no third party shall have the right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

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MEMBER SATISFACTION SURVEYS

We may choose to send an email from time to time to a randomly selected group of Members at one or more locations inviting them to participate in a survey of satisfaction.

At our discretion Member satisfaction survey participation may be associated with a prize draw offering a variety of prizes to participants.

Members that respond to an email advertising a prize draw by visiting the website and completing the satisfaction survey by the advertised closing date will be entered into the draw.

Participants will only be entered into a draw once per draw.

One winner will be chosen at random from all entrants to that draw within 90 days of the closing date.

Winners will be contacted after the prize is drawn to arrange delivery of the prize.

Dated Updated: 13 January 2018. These supersede all previous terms and conditions.
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